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Claims Chamber

Seamless Claims Support in Just a Few Minutes

Experience top-notch and timely assistance with Ditto’s dedicated claims support managers.

 

Behind the Scenes

Uncover what happens after you contact our claims executive.

We'll file the claim for you

We get in touch with the insurer on your behalf and will file the claim if you haven’t done so already.

We've got your back

We will handhold you during the entire process and help you with all the documentation work.

We’ll fight for your case

If there is still no resolution, we will help you file a claim with the Ombudsman and represent your case.

We'll keep tabs

We will follow up with the insurer to make sure the claim is approved as soon as possible.

We won't back down

If the insurer fraudulently rejects your claim, we will escalate the matter and file a complaint with the grievance cell on your behalf.

What Our Customers Think

Discover what customers say about their experience with Aero's claims support.

In just ten minutes, I got my car insurance! The procedure was quick, simple, and trouble-free. Highly recommended

Menka Singh.

I got the claim settlement amount of ₹1.8 lakhs of my Universal Sompo policy. Great customer support from Aero! Highly recommend their services

Anil Kumar.

Great service and very knowledgeable staff. They were able to answer all my questions and found me a better rate than I was paying before

Awadesh Kumar.

They not only helped me find a plan that fits my budget and offers great coverage but also took the time to explain all the insurance terminologies like IDV, NCB, and PA cover. The process was quick

Rahul Gupta.

Filing a Motor Insurance Claim

How to File a Claim for Accidents and Repairs

Accident Claims

In case of an accident, inform your insurer immediately. Provide your policy number and details of the incident.
If the repair shop is part of the network, they will coordinate with the insurer for cashless service.
You may need to complete a claim form, and the repair shop can assist with this. If you encounter any issues, contact our claims manager at 7800095199 or claims@aeroinsurance.in

Planned Repairs

For planned repairs, notify your insurer at least a few days in advance. Visit a network repair shop, provide your policy number, and ask them to inform the insurer.
It’s best to do this as early as possible, as it may take time for the insurer to approve the claim. If the repair shop is not part of the network or if the cashless claim isn’t approved, you can file for reimbursement by covering the repair costs upfront and requesting reimbursement from your insurer later.

Tips for a Smooth Claim Process

Be Honest: Provide accurate information. Misrepresentation can lead to claim denial.

Follow Up: Stay in touch with your insurer and follow up on the status of your claim regularly.

Documents Required for Filing a Bike Insurance Claim

Documents Required for Filing a Bike Insurance Claim Check

When filing a claim under your bike insurance, make sure you have the following documents:

  • ✓ Driving Licence (DL)
  • ✓ Bike’s Registration Certificate (RC)
  • ✓ Proof of identification of the policyholder
  • ✓ Bike Insurance Policy
  • ✓ Original two-wheeler keys
  • ✓ First Information Report (FIR), if required
  • ✓ Non-traceable Certificate (If required)
  • ✓ Fire brigade report (if lodged)
  • ✓ Original repair bills
  • ✓ Original payment/cash receipts

How to File a Motor Insurance Claim

If you need to make a claim, we recommend contacting our claims manager directly, as the process can be a bit complex.

Contact us

7800095199
Support@aeroinsurance.in
 

Aero Broking And Consulting Services Private Limited
CIN: U66190UP2024PTC199615
Shastri Nagar, Pukhrayan, Kanpur Dehat, Uttar Pradesh, 209111

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