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Privacy policy

Updated: January 1, 2024

Effective: January 31, 2024

Thank you for choosing Aero Insurance for your vehicle insurance needs. Your privacy is important to us. This Privacy Policy explains how Aero Insurance (“we,” “us,” or “our”) collects, uses, and discloses information about you when you use our services.

1. Information We Collect

We collect information about you in various ways when you use our services, including:

Information You Provide to Us: We collect information you provide directly to us, such as your name, email address, phone number, address, vehicle information (make, model, year, VIN), driver’s license information, payment details, and claims history.

Information We Collect Automatically: When you access or use our services, we automatically collect information about you, including:
Log Information: We collect log information about your use of our services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our services.
Device Information: We collect information about the device you use to access our services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

Information from Third Parties: We may receive information about you from third parties, such as insurance brokers, partners, and publicly available sources.

2. How We Use Your Information

We use the information we collect to:
– Provide, maintain, and improve our services;
– Process insurance applications, claims, and payments;
– Communicate with you about products, services, offers, and events offered by Aero Insurance and others;
– Monitor and analyze trends, usage, and activities in connection with our services;
– Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Aero Insurance and others;
– Personalize and improve the services and provide advertisements, content, or features that match user profiles or interests;
– Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards;
– Comply with legal and regulatory requirements.

3. Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:
– With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
– With insurance brokers and other third parties to provide and improve our services;
– In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;
– If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Aero Insurance or others;
– In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
– With your consent or at your direction.

4. Your Choices

Account Information: You may update, correct, or delete information about you at any time by logging into your account or contacting us. We may retain certain information as required by law or for legitimate business purposes.
Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.
Promotional Communications:You may opt out of receiving promotional emails from us by following the instructions in those emails or by contacting us. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

5. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

6. International Data Transfers

We may transfer information we collect about you to countries other than the country in which the information was originally collected. These countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Policy.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy, and in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever

9. Changes to the privacy policy

We may update this Privacy Policy from time to time. When we do, we will post an updated version on this page, unless another type of notice is required by applicable law.

10. How to contact us

Please contact at Support@aeroinsurance.in  if you have any questions or concerns not already addressed in this Privacy Policy.